Well documented history.
Automatic documentation
SYSSY analyzes the technical data of your websites at least once a day and recognizes when problems arise, but also when there are changes. If, for example, the PHP version on the server or the CMS version changes because of security updates, this is recognized by SYSSY and an automatic entry is made in the documentation.
The following changes are detected and automatically documented:
- Change in CMS version
- Change in PHP version
- Change in MySQL version
- Change in IP address
- Addition/removal of plugins
- Activation/deactivation of plugins
So you can always see when changes were made. This is especially interesting when problems arise.
For example, an update may affect the visibility of your website in search engines because your site is faster or slower, or certain parts aren't working. It is also possible that GDPR issues may suddenly arise because a new version of a plugin integrates Google Fonts.
If you can find everything in your documentation, this helps when communicating with the customer, because with just a few clicks you can find out when exactly what happened.
You can also have the automatic documentation sent to you automatically by email so that you are always informed about what is happening in the background.
Documentation creates an overview.
Manual documentation
You can also store manual documentation entries in SYSSY. It can be recorded if, for example, search engine optimization or adjustments to CSS are made.
Important updates that can be recorded in a documentation entry, for example:
- CMS updates, plugin updates, server updates
- Adjustments to settings on the website
- Adjustments to the server
- Important changes made to the content
This not only has advantages for you, but also for your colleagues. Everyone can understand what happened on the project at any time.
Send update information via email.
Inform customers
There is another benefit of documentation. For example, if you are doing maintenance work on the website, you can record this using a documentation entry and have it automatically sent to your customers by checking a checkbox.
You can create your own email templates for each customer or project, which are automatically used when the documentation is sent. This makes it possible to address customers directly and personally in the automated email.
A small mouse click ensures great customer happiness, as customers feel well looked after and see that something is happening for their money.
Keep track
Document the important things
- Never again a "Hm, I have no idea when that was done"
- The history of every project at a glance
- Keep track of all your updates
- Make customers happy by automatically sending out update information